How and where should I report a sewer backup?

If a City resident has a sewer backup problem, he/she should call the Public Works Department at (715)262-5544 first. After 3:30 p.m., Saturday, Sunday, or holidays, the Police Department should be notified at the non-emergency number, 262-5512 or call 911. Residents should state that they are reporting a sewer emergency. Backed up sewer lines, line breaks, sewage odors and overflowing manholes are considered an emergency.