What should I do if sewage backs up into my home?

• First, take action to protect people and valuable property: • Keeping in mind that ceramic plumbing fixtures such as toilets are fragile, quickly close all drain openings with stoppers or plugs. Tub, sink, and floor drains may need additional weight to keep them sealed. A string mop can be used to help plug toilet openings. • Don’t run any water down your drains until the blockage has been cleared. • A quick check with nearby neighbors will help determine if the backup appears to be in your neighbor’s wastewater line, and/or widespread in your neighborhood. In this case, call the Department of Public Works immediately. Numbers are listed at the end of this flyer. • Call a plumber if the problem is in your lateral service line.